About Us

About Us

www.Epikelectronics.com is a subsidiary of Rose Radio Electronics with an aim to expand and grow to new horizons by developing its strong online presence that was long due and was in high demand by our valued customers. This will extend the factors like Quality, Competitive Prices and being able to  provide a wide variety of products/gadgets in the field of electronics, technology and Hobby/DIY to the clients country wide. Rose Radio Electronics was developed by a Young dynamic and an enthusiast way back in the Year 1966 with very limited resources but with unlimited devotion and dedication coupled with honest and sincere dealing with its clients. It’s been 54 Years long Journey set by the Man named Nazir Ullah. Alhamdulillah in this long journey he created a name for himself, known for his honest dealing, Quality Products and reasonable prices. Rose Radio Electronics in Peshawar, KP is a trusted name and a paradise for those who love electronics.  With this new step of creating online presence we are determined to maintain same standards and provide the best and quality service to our respected clients and to expand the same trust factor and clientele all over Pakistan. Before this our online presence was only limited to our Facebook Page i.e. www.facebook.com/RoseRadioElectronics.

 

Why Choose Us?

Our inventory has thousands of products with best possible prices and without compromising on quality standards. We deal in different brands and directly import our stock which enables us to provide competitive prices to our clients. We also do provide service of arranging difficult to find items in local market on demand and specific items that one needs and are not locally available. We also provide wholesale rates for dealers and retailers and provide them the services of importing goods for their businesses and commercial purposes. In products that are being used in Engineering Projects like sensors, modules, development boards etc we always focus on getting quality stuff and don’t mind paying little extra for it so that our client does not face any issues, whereas some businesses compromises on quality while importing goods from china for small amount of money to compete only on Cost based competitiveness.

 

 

Warranty/Claim Policy:

  • Kindly note that customer satisfaction is our first priority and we value our customer more than anything. Due to some unavoidable reasons and unethical practices we would like you to follow instructions given below, in case of any issues like damaged product during transit or some other issue so that we are able to help you. Kindly note that some products do come checked and seal packed from source and have no warranty claim.
  • Whenever you receive your parcel, kindly make a short video while opening the parcel, which may be used as claim proof if product received damage during transit.
  • Before using any product kindly do study the product guidelines and watch usage tutorials, so that you make no mistake in connections or use. These Electronic equipments are sensitive and if any wrong connection made it may cause damage to the product. In such case company won’t accept any claim.
  • Kindly also make a short clip while setting connections and using the product first time, which may be use as claim proof, if needed.
  • Company won’t accept any verbal claim without any such proof. We hope you understand our concern in this regard as sometimes courier official are involved in scam and we have every sorts of elements in society, who don’t value ethics and morals. Your support in this regard helps us develop a better ecosystem for online shopping experience.
  • Any Legit claim will be only accepted if damaged item or wrong sent item (in actual condition) returned within three days of delivery.
  • Company reserves the right to make amends in policy and rules at any time at its own discretion.

 

Order Placement Timings:

  • Our Working hours are from 10am to 1:15pm, from 1:15pm to 3pm we observe lunch and prayer break and then stay open from 3pm to Ishaa Azaan.
  • You can place order anytime online on website that is 24/7 facility.
  • Those orders that are supposed to be ship through courier will be processed same day if placed by 4pm. All those orders that are placed after 4pm will be processed next working day.